Conflict Management for Leaders - course
FREE ONE-DAY COURSE
Wednesday, 18 August
CONFLICT MANAGEMENT
FOR LEADERS
Would you like to learn how to deal with a difficult situation?
This free course is available to anyone working in the Voluntary and Community Sector and who is in a supervisory position, including Team Leaders, Supervisors, Managers, Directors or Trustees. It is suitable for anyone who may be called upon to defuse potential conflict in their working environment.
You will gain a NOCN Level 2 qualification, which will provide you with the basic skills, knowledge and understanding of conflict management.
No prior learning or experience is necessary and the programme will be a mixture of theory and practical tuition, with a short multiple choice test at the end of the day.
You will learn to:
· understand the principals of conflict management;
· recognise, assess and reduce risk in a conflict situation;
· communicate effectively in emotive situations and calm the situation;
· develop and use problem solving strategies for resolving an issue, and
· understand good practice to follow after conflict situations.
If you are interested and would like to book a place, please call 01843 855155.
Venue – Thanet Community Development Trust
Hereson Family & Community Centre
Ramsgate, Kent
CT11 7DT
Date - Wednesday, 18 August 2010
Time- 8.30am – 5.00pm
Lunch and refreshments included
(0 votes, average: 0 out of 5)You need to be a registered member to rate this post.
Loading ...
